• All accommodation operations of the Congress must be done through Serenas Turizm. If accommodation isn’t made through Serenas Tourism, 3 day package 741 TL + VAT external participation fee will be added to the registration fee. The external participation fee must be taken from all the participants and company representatives without separating the registration type. Access to the congress center, lunches, coffee breaks from all bars during the scientific programs and activities, and domestic and foreign beverage services within the hotel concept between 09.00 – 18.00 are included in the external participation fee.
  • Accommodation procedure will be have been completed following your receipt of the budget, which will be made available to your side once you log onto totbidkayit@serenas.com.tr for submitting your request. Validation will be only after you approve the budget and submit the bank receipt as proof of payment to Serenas Tourism either bay fax or e-mail. Applications to be placed by submitting only the bank receipt without confirmation of the budget will not be approved and will only be taken in the waiting list.

Conditions for Cancellation:

Bookings can be cancelled upon written notification to Serenas Tourism.

  • Accommodation fees will be fully refunded if and when notified by May 7th, 2019.
  • 50% of accommodation fees will be refunded if and when notified between May 7th – June 15th, 2019.
  • There will be no refunding possibility for cancellations after June 15th, 2019.


Account Name Serenas Uluslararası Turizm Kongre Organizasyon A.Ş.
EFT Bank Code 123
Branch Code 222
TL IBAN Number TR690012300106102662928200
Euro IBAN Number TR140012300106102662977399